Conclusion

Relatively good hardware, but crippled by bad software. This statement basically sums up the woes of Ubiquiti Unifi. At the end of the day, no product is perfect. pfSense works well, but there’s no central integration. For example if you want network analytics you have to run a separate program called ntopng. Untangle works even better, but it does not support LACP, and DHCPv6-PD at time of this writing.

You are really out of your depths anyway with pfSense and Untange if you are not familiar with computers and networking. These two products are highly specialised and you certainly need a higher level of IT competence in order to use them well.

The Unifi UDM-Pro is certainly better suited for the novice and general public. But when things are not working as intended, a novice certainly will not understand why things are broken.

For most people, especially audiophiles, a general all-in-one modem/router/WAP is still the better trouble free solution.

Despite this, I am still going all in with Ubiquiti. This includes security cameras. I still like the switching and wireless gear of Unifi. Over time I will also outline some of the tweaks you can do with home automation and music playback. So stay tuned.

Pros

• Quality hardware. The pro series is a good step up from the previous lines
• Very cheap

Cons

• Software is a huge letdown. A critical flaw because it’s SDN. Some of the bugs should have been caught internally and never be seen/reported by the public.
• Both the Dark and Light theme don’t work well. And there are inconsistencies (some pages are light, despite the setting to dark)
• The 8 gigabit port switch is useless. If you are on gigabit network, using the UDM-Pro to route internal VLAN is a very poor choice. You can technically use the SFP+ port to get better bandwidth, but then again there is the SFP+ lockup bug.

As good as the Unifi line of hardware is. I honestly cannot recommend the UDM-Pro to anybody at this time. There is no point waiting/hoping the software will improve. Ubiquiti over the years have not demonstrated they can achieve this. As the old adage goes - you get what you paid for.

I am scoring the UDM-Pro 3 out of 10.

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